Privacy Policy
Effective date: July 1, 2026
MedScore360 ("MedScore360," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, medscore360.com (the "Site"), how we use it, and the choices you have.
This policy covers the Site only. Medical, claims, and treatment information handled through our Medical Provider Network (MPN) operations is governed by applicable California workers' compensation law and separate confidentiality obligations — not by this website policy. If you are an injured worker with questions about your medical information, contact your physician or your claims administrator for support. Do not share confidential medical information on any form on this site.
Information we collect
Information you provide. When you fill out a form on the Site — such as a contact, consultation, or physician inquiry form — we collect the information you submit, which may include your name, email address, phone number, company or practice name, and the content of your message.
Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages viewed, time spent on pages, and the referring website. Our Site is hosted on HubSpot, which uses cookies for analytics and site functionality.
How we use your information
We use the information we collect to:
- Respond to your inquiries and requests.
- Provide information about our MPN program and services.
- Operate, maintain, and improve the Site.
- Analyze how visitors use the Site.
- Send communications you have requested, which you can opt out of at any time.
- Comply with legal obligations and protect our legal rights.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
How we share information
We share personal information only with:
- Service providers that help us operate the Site and our business (such as our website hosting and customer relationship management platform), under agreements that limit their use of your information
- Legal and safety recipients, when required by law, regulation, subpoena, or court order, or when necessary to protect the rights, property, or safety of MedScore360, our users, or others
- Business transfer recipients, in connection with a merger, acquisition, or sale of assets, in which case we will notify you of any change in ownership or use of your personal information
Cookies and your choices
You can set your browser to refuse some or all cookies or to alert you when cookies are being set. If you disable cookies, some parts of the Site may not function properly.
Your California privacy rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), may give you the right to:
- Know what personal information we collect, use, and disclose about you
- Access the personal information we hold about you
- Correct inaccurate personal information
- Delete personal information we have collected from you, subject to certain exceptions
- Opt out of the sale or sharing of personal information (MedScore360 does not sell or share personal information as those terms are defined by the CCPA)
- Non-discrimination for exercising any of these rights
To exercise these rights, contact us at customersupport@medscore360.com or (888) 908-0978. We will verify your identity before responding and will respond within the timeframes required by law. You may designate an authorized agent to make a request on your behalf.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, to comply with legal obligations, or to resolve disputes.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's privacy
The Site is intended for business audiences and is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.
Third-party links
The Site may link to websites we do not operate. This policy does not apply to those sites, and we are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. We will post the updated version on this page with a revised effective date. Material changes will be noted prominently on the Site.
Contact us
Questions about this policy or our privacy practices:
MedScore 360 LLC, 2211 Michelson Dr, Suite 900, Irvine, CA 92612
email: customersupport@medscore360.com
Toll Free: (888) 908-0978