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A California MPN that meets the needs of today's market

Accelerate access to quality care

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Medical Doctor Treating Injured Worker-2
MPN Innovation

How Do We Work Together to Drive Better Outcomes?

  • Our job as the MPN is to drive better outcomes. That means holding providers to clear performance standards — and engaging constructively when they fall short — escalating fast when an injured worker can't find a doctor, and working with employers, physicians, and claims teams to remove friction from the system.
  • The provider's job is to deliver great care: treating injured workers promptly and well, running a clean and accessible clinic, and staying engaged on every case — moving it toward return to work and clean claims closure.
  • The claims team's job is to clear the path: arranging care through us in difficult access areas, partnering with us to resolve provider issues, and keeping referrals and authorizations moving on time.
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Greg Headshot 1-1

The Story Behind The MedScore360 MPN

Over the past 25 years, I have helped shape the evolution of workers’ compensation care delivery—building Harbor Health, the first outcomes-based MPN company; cofounding Clara Analytics, the first AI company focused on improving claims performance; and founding Agile Occupational Medicine, the fastest-growing occupational medicine group in California history. Across each of these ventures, the mission has remained the same: to improve claims outcomes by combining high-quality medical care with better data,  analytics, and stronger accountability.

After working across the system from the perspectives of multiple stakeholders, I have come to believe that the MPN model I helped create is now causing more problems than it solves. The regulatory framework is not the core issue. The real breakdown is in execution: today’s MPN programs are too often contributing to the access-to-care crisis rather than solving it.

It is time to refocus the MPN on its original purpose: accelerating access to appropriate care, addressing provider shortages through innovative solutions, and holding programs accountable to the needs of every stakeholder who depends on timely, high-quality medical treatment.